Effective Date: 02/10/2025
At Peery.me, we strive to provide high-quality digital images that meet your expectations. Due to the nature of digital products, all sales are generally final. However, we understand that issues may arise, and we are committed to ensuring a satisfactory experience for our customers. Please review our refund policy below:
1. Eligibility for Refunds
Refunds or exchanges may be considered under the following circumstances:
- You purchased the wrong digital image by mistake and have not downloaded the file.
- The file is corrupted or does not open properly, and we are unable to provide a working replacement.
- The image does not match the description or preview provided on our website.
2. Non-Refundable Situations
We do not offer refunds in the following cases:
- You changed your mind after purchase.
- You no longer need the image.
- You purchased the wrong format and did not check compatibility before buying.
- The image has been downloaded successfully without technical issues.
3. Requesting a Refund
To request a refund, please contact our support team at support @ peery.me within [3] days of purchase, providing:
- Your order number
- A brief explanation of the issue
- Screenshots or details of any errors
4. Resolution Options
Upon reviewing your request, we may offer:
- A replacement file if there was a technical issue
- A refund to your original payment method if the issue cannot be resolved
5. Contact Us
If you have any questions about this policy, please contact us at:
🌐 https://peery.me/contact/
By purchasing digital images from Peery.me, you acknowledge and agree to this refund policy.